Straight answers for buyers, compliance teams and banks.
Is Luxe a broker?
No. Luxe is the seller. We contract directly with mine owners and rights holders in the DRC, our own team verifies product at origin, and you contract with Luxe Trading USA LLC, a Texas company.
How do I know the product is real before I pay?
An independent inspector verifies quality and quantity at origin and at the load port, and custody is confirmed in an official warehouse with a depot reference you can check. Your funds are held in attorney escrow until verification is complete.
Can my bank finance a DRC-origin purchase from Luxe?
Our structure is designed for it: a U.S. contracting entity, U.S. banking, attorney escrow, independent inspection and a compliance package prepared for trade-finance review. We provide a bank KYC pack on request.
Is your supply traceable and free of child labour?
Every transaction is governed by written due diligence policies aligned with OECD guidance and the Swiss Ordinance on minerals and child labour, with chain of custody from tagging at origin to export.
Will you show us your past transactions?
We keep every buyer’s contracts confidential, including yours. Instead, we provide security on your own contract: performance or surety bonds, a bank reference, escrow and independent inspection.
What performance security do you offer?
Performance and surety bonds sized to your contract, on request, together with attorney escrow and independent inspection.
What products and volumes do you supply?
Copper cathode and cobalt, in trial lots and term contracts. See our Products page for specifications, or request current availability.
Do you work with mandates or intermediaries?
We work directly with buyers and their banks. Direct relationships are how we keep every transaction verified, confidential and accountable.